Privacy Policy – How 17hbajee Protects Your Personal Data

01 Introduction

17hbajee is committed to protecting the privacy of every player who uses our platform. This Privacy Policy applies to all users of the 17hbajee website at 17hbajee.net and the 17hbajee mobile application. It explains what personal data we collect, why we collect it, how we use it and what your rights are in relation to that data.

When we say "personal data" in this policy, we mean any information that can be used to identify you as an individual — including your name, mobile number, date of birth, payment details and account activity on 17hbajee. We take the protection of this information seriously and have put in place technical and organisational measures to keep it secure.

This policy should be read alongside the 17hbajee Terms and Conditions. If you have any questions about how we handle your personal data, please contact our support team at any time.

02 Data We Collect

17hbajee collects personal data in two ways — information you provide directly when registering or using the platform, and information collected automatically when you access the 17hbajee website or app.

Information you provide directly:

• Full name and date of birth (required for account registration and age verification)
• Mobile phone number (used for account login, verification and withdrawal processing)
• Mobile banking account details — bKash, Nagad or Rocket — used for deposits and withdrawals
• Any identity documents submitted during verification, such as a National ID card
• Communications you send to 17hbajee support, including chat transcripts and emails

Information collected automatically:

• Device type, operating system and browser information
• IP address and approximate location data
• Pages visited on the 17hbajee platform and time spent on each
• Game activity, including bets placed, games played and session duration
• Login timestamps and account activity logs

03 How We Use Your Data

17hbajee uses your personal data only for legitimate purposes directly related to operating the platform and providing you with a safe, fair gaming experience. We do not use your data for purposes beyond those listed below without first obtaining your consent.

• Account management: Creating and maintaining your 17hbajee account, verifying your identity and processing login requests.
• Payment processing: Handling deposits and withdrawals via bKash, Nagad and Rocket, and maintaining transaction records.
• Platform security: Detecting and preventing fraud, unauthorised access, money laundering and other prohibited activities.
• Responsible gaming: Monitoring account activity to identify signs of problem gambling and applying responsible gaming tools where appropriate.
• Customer support: Responding to your queries, resolving disputes and improving our support processes.
• Platform improvement: Analysing usage patterns to improve the 17hbajee website and app experience.
• Legal compliance: Meeting our obligations under applicable laws and regulations, including anti-money laundering requirements.
• Marketing communications: Sending you information about promotions and offers on 17hbajee — only where you have opted in to receive these.

04 Legal Basis for Processing

17hbajee processes your personal data on the following legal grounds, depending on the purpose of the processing:

• Contract performance: Processing your data is necessary to fulfil our obligations to you under the 17hbajee Terms and Conditions — for example, processing your deposits and withdrawals or operating your account.
• Legal obligation: Some processing is required by law — for example, retaining financial transaction records for anti-money laundering compliance or verifying your age before allowing you to play.
• Legitimate interests: We process certain data — such as device and IP information — to protect the security of the 17hbajee platform and prevent fraud. This processing is in the legitimate interests of both 17hbajee and our players.
• Consent: Where we send you marketing communications or use non-essential cookies, we do so only with your explicit consent, which you can withdraw at any time.

05 Data Sharing

17hbajee does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

• Payment processors: Your mobile banking details are shared with bKash, Nagad or Rocket solely to process your deposits and withdrawals. These providers have their own privacy policies and security standards.
• Identity verification services: Where required, we may share identity documents with third-party verification providers to confirm your age and identity. These providers are contractually bound to handle your data securely.
• Regulatory and legal authorities: We may be required by law to share certain data with regulatory bodies, law enforcement agencies or courts. We will only do so where legally obligated.
• Platform service providers: We work with trusted technology partners who help us operate the 17hbajee platform — for example, hosting providers and analytics tools. These partners process data on our behalf and are bound by strict data processing agreements.

06 Cookies and Tracking

17hbajee uses cookies — small text files stored on your device — to make the platform work correctly and to improve your experience. We use the following types of cookies:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. You cannot opt out of essential cookies without affecting platform functionality.
• Functional cookies: Remember your preferences — such as your preferred language or display settings — so you don't have to set them every time you visit 17hbajee.
• Analytics cookies: Help us understand how players use the 17hbajee platform so we can improve it. These cookies collect aggregated, anonymised data and do not identify you personally.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 17hbajee platform. For detailed instructions on managing cookies in your browser, refer to your browser's help documentation.

07 Data Retention

17hbajee retains your personal data for as long as your account is active and for a defined period after account closure, as required by law and our internal policies. The specific retention periods for each data type are shown in the table in Section 2 of this policy.

Financial transaction records are retained for a minimum of seven years after the transaction date, in line with anti-money laundering regulations. After the applicable retention period has passed, your data is securely deleted or anonymised so that it can no longer be linked to you as an individual.

If you request deletion of your account and personal data, 17hbajee will action this request within 30 days, subject to any legal obligations that require us to retain certain records for a defined period. We will inform you of any data that we are legally required to retain and the reason for doing so.

08 Data Security

17hbajee takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information against unauthorised access, loss, alteration or disclosure.

• All data in transit is protected by SSL/TLS encryption.
• Account passwords are stored using one-way hashing — we cannot see your password, only verify it.
• Access to personal data within 17hbajee is restricted to staff who need it to perform their role.
• Our systems are monitored continuously for suspicious activity and potential security threats.
• We conduct regular security reviews and update our practices in line with industry standards.

While we take every reasonable precaution to protect your data, no system is completely immune to security risks. If you suspect that your 17hbajee account has been compromised, please contact support immediately so we can take action to secure your account.

09 Your Rights

As a 17hbajee player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team with your request. We will respond within 30 days.

10 Minors

17hbajee is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on 17hbajee or attempt to use the platform in any way.

If 17hbajee becomes aware that personal data has been collected from a person under the age of 18, we will delete that data immediately and close the associated account. If you believe that a minor has registered on 17hbajee, please contact our support team so we can investigate and take appropriate action.

11 Changes to This Policy

17hbajee may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. When we make changes, the updated policy will be published on this page with a revised date at the top.

For significant changes that affect how we use your personal data, we will notify registered players via the contact details on their account where possible. We encourage you to review this policy periodically to stay informed about how 17hbajee protects your privacy. Continued use of the platform after changes are published constitutes acceptance of the updated policy.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights or have a concern about how 17hbajee handles your personal information, please get in touch with our support team. We are available 24 hours a day, seven days a week.